Secure Your Personal Health: Privacy Protection with Confidence

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At Althea Care, we are committed to protecting the privacy of our clients and their personal health information. We comply with all applicable laws and regulations regarding the privacy and security of personal health information, including the Health Insurance Portability and Accountability Act (HIPAA). This privacy policy explains how we collect, use, and disclose personal health information in the course of providing home health care services. Personal health information includes any information that can be used to identify an individual, such as name, address, date of birth, medical history, and other health-related information.

Collection of Personal Health Information

We collect personal health information from our clients and their authorized representatives in order to provide home health care services. This information may be collected in various ways, including through our website, over the phone, or in person. We will only collect the minimum amount of personal health information necessary to provide our services.

Use and Disclosure of Personal Health Information

We will only use and disclose personal health information for purposes related to providing home health care services, such as:

• Treatment: We may use and disclose personal health information to provide medical treatment to our clients.
• Payment: We may use and disclose personal health information to obtain payment for our services from insurance providers or other third-party payers.
• Health Care Operations: We may use and disclose personal health information for our internal business operations, such as quality improvement, auditing, and education.
• We will not use or disclose personal health information for any other purposes without the client's authorization, except as required or permitted by law.

Security of Personal Health Information

We take reasonable and appropriate measures to protect personal health information from unauthorized access, disclosure, and misuse. These measures include physical, technical, and administrative safeguards, such as secure storage, access controls, and employee training.

Client Rights

Our clients have certain rights regarding their personal health information, including:

• The right to access and receive a copy of their personal health information.
• The right to request that their personal health information be amended or corrected.
• The right to request that we restrict the use and disclosure of their personal health information.
• The right to receive a notice of our privacy practices.

Complaints and Contact Information

If you have any questions or concerns about our privacy practices or the handling of personal health information, please contact us at info@altheacare.me. You may also file a complaint with the U.S. Department of Health and Human Services.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We will post a revised version of the policy on our website and provide a copy to our clients upon request.